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Full-Cycle Document Services


Document Generation

  • Preparation and delivery of mortgage documents related to origination, servicing and loss mitigation
  • Full library of required, most current critical default and foreclosure documents
  • Proprietary, rules-based forms engine drives compliance and dynamically prepares and renders documents
  • Electronic delivery, eSignature or traditional print fulfillment options

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Document Management

  • Mailroom Services
  • Document Imaging, Recognition / Perfection, Data Extraction / Comparison, Indexing, Content Management, and Storage
  • Business Process Management (BPM) customized workflows

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Critical Borrower Communications,
powered by WALZ

WALZ provides fully compliant solutions for mortgage servicers and vehicle finance companies to efficiently operationalize the fulfillment and tracking of critical communications in the regulatory risk areas of default, foreclosure, delinquency and repossession. Our solutions include:

  • Fully compliant standard or customized templates to meet federal and state regulatory requirements in mortgage and vehicle finance
  • Compliance advisory solutions to provide legislative and regulatory updates in order to keep you compliant
  • Comprehensive mail fulfillment and tracking services
  • Loan modification BPM in addition to our loss mitigation template library

Mortgage Services

Working with the nation's largest financial institutions, including the top 10 mortgage servicers, we deliver targeted expertise in the mortgage default space. Our critical borrower communication services for mortgage save you time and minimize your liability with a range of solutions, from compliance advisory solutions and templates, to document generation and fulfillment services. All delivered with the highest levels of security and reliability found in the industry.

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Vehicle Services

Servicers of auto finance portfolios are required to notify customers who are in some stage of delinquency, default or repossession.

We help you manage your most important communications, and you can be sure that your borrower notices are meeting regulatory requirements such as those imposed by the state and federal government, including the Consumer Financial Protection Bureau [CFPB].

In the 10-plus years we’ve been sending out vehicle default notices, across millions of transactions, not one has been contested in court. We are the trusted partner of the leading vehicle finance companies in the industry.

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